Hi, how can we help you today?

All orders are placed through the Pro portal at account.airlockusa.com. Once logged in, you can browse products, view your wholesale pricing, and check out directly.

Your first order has no minimum, just 1 unit, plus your branded welcome kit. After that, reorders have a 3-unit minimum.

Orders are fulfilled within 1–2 business days, then standard shipping takes 3–5 business days. Total delivery is generally 4–7 business days.

You can hold inventory at your location or order as needed. We do not offer drop-shipping for Pro accounts.

Log in and order directly. For active Pros, we aim to confirm fulfillment timelines the same day.

Contact support@airlockusa.com within 7 days with your order number and a description or photo. We'll make it right.

Wholesale access to AIRLOCK One for verified marine and RV businesses, plus marketing assets, install resources, and ongoing content. It's a network of pros who carry, recommend, and install AIRLOCK, not a formal franchise.

Any legitimate Marine or RV business, independent techs, service companies, dealerships, multi-location businesses.
Free to apply and maintain. No installation volume or revenue minimum to qualify.

No. You can carry competing products, we'd rather earn your loyalty through performance than lock you in.

All approved assets: sell sheets, social templates, printable signage, spec sheets, co-branded materials are in the portal.
Use only what's provided; don't alter logos or core brand elements.

No program is forever, but we're building this for the long term if anything significant changes, you'll hear from us first.

Submit the application at airlockusa.com/pages/pro with your name, business, business type, email, phone, and state.
You'll get a confirmation email with document upload instructions.

A valid resale certificate or business license, plus a completed W-9.

Most accounts are reviewed within 1–2 business days. You can access the portal to upload documents before approval, but ordering unlocks once verified.

You'll get an email explaining why, with an invitation to work through it together. Contact support@airlockusa.com.

Go to account.airlockusa.com and click 'Forgot Password.'
Check spam if the email doesn't arrive within a few minutes.

AIRLOCK One, for both Marine and RV.
AIRLOCK Voyage is not available through Pro accounts at this time.

Yes. Purchase one at retail to try it, or start with your Pro rate.
No bulk order required upfront.

AIRLOCK One does not generate ozone. It uses bipolar ionization, the same standard used in commercial and medical-grade air purification.
Fully certified and safe.

UL 867 certified and CARB compliant.
Documentation is downloadable in the portal under Product Information.

Connects inline with the AC system, any tech familiar with marine or RV HVAC can handle it.
Installation is required; it's not plug-and-play, which is why we prioritize service professionals.

No formal certification required right now that may change as the program matures.
Any competent HVAC tech can currently handle the install.

2-year hardware warranty on defects. AIRLOCK handles all warranty claims directly.
Customers contact us, not your shop, so it's never a burden on your service department.

$175 per unit (32% off retail)
Pricing isn't posted publicly to protect Pro partners; you'll see it directly inside the portal once approved.

The Minimum Advertised Price is $259.00 per unit, the lowest price that can appear in any public price communication by a Pro.
It only governs advertised prices, not final private prices, and doesn't apply to AIRLOCK's own direct sales channels.

Yes, you can negotiate any price directly with a client, set your own installation/labor fees, and offer discounts to repeat customers, as long as it's communicated privately, not posted publicly.

Yes, self-service, no approval needed.
As long as the AIRLOCK One unit price isn't shown separately below $259.00 anywhere public-facing, including social media.

No. AIRLOCK can't be listed for direct purchase on your own e-commerce site or checkout.
Private, in-person quotes to your own clients are unrestricted.

Any public price below $259, a line-item breakdown showing the unit price below $259 (even inside a bundle total above $259), 'call for price' language implying a discount, or crossed-out prices implying one.

You'll get a notice and a request for immediate correction. A first violation just needs fixing, your account stays active once resolved.
Repeated or unresolved violations can lead to suspension, though reinstatement is possible after review.
Our goal is compliance, not termination.

Email support@airlockusa.com with your scenario, happy to review before you publish anything.